2023 Seraph Operational Excellence Awards Categories.
Awards will be presented across five categories: Operations, Logistics, Human Resources, Quality, and Overall Best Supplier. Please see our judging criteria for each category below:
- Operations Award
- Effectively manages daily operations and production
- Management drives continuous improvement actions to resolution
- Utilizes an organized central location for production information
- Runs daily meetings with all team members
- Provides increased transparency for critical items
- Logistics Award
- Maintains a robust and up-to-date PFEP (plan for every part)
- Monitors inventory levels throughout the value stream
- Tracks daily usage of all components
- Establishes effective runout dates to prevent shortages for all components (internal and external)
- Utilizes an effective supplier ordering system, automating material orders, and following regular material ordering cadences
- Manages packaging and achieves on-time delivery
- Human Resources Award
- Has low employee turnover
- Offers best-in-class employee packages and work environment
- Maintains a safe workplace
- Has strong recruitment practices
- Provides training initiatives that create exceptional employees
- Demonstrates employee empowerment within the operation
- Quality Award
- Continues to drive FTQ (first-time quality) with quality documentation and processes to support stable production
- Creates root cause analysis processes to support issues reported by the customer
- Aligns coordination and management of supplier readiness of PPAP (production part approval process), tool readiness and release, and equipment readiness for production
- Regularly evaluates the maturity of the supply base with tracked quality metrics
- Uses escalation rules for both internal and external quality issues
- Holds required certifications and demonstrates daily practices consistent with certification
- Overall Best Supplier Award
The Overall Best Supplier Award will be presented to the organization with the highest combined score across the four core categories.