2024 Seraph Operational Excellence Awards Categories.

Awards will be presented across five categories: Operations, Logistics, Human Resources, Quality, and Overall Best Supplier. Please see our judging criteria for each category below:

Operations Award

  • Effectively manages daily operations and production
  • Management drives continuous improvement actions to resolution
  • Utilizes an organized central location for production information
  • Runs daily meetings with all team members
  • Provides increased transparency for critical items

Logistics Award

  • Maintains a robust and up-to-date PFEP (plan for every part)
  • Monitors inventory levels throughout the value stream
  • Tracks daily usage of all components
  • Establishes effective runout dates to prevent shortages for all components (internal and external)
  • Utilizes an effective supplier ordering system, automating material orders, and following regular material ordering cadences
  • Manages packaging and achieves on-time delivery


  • Has low employee turnover
  • Offers best-in-class employee packages and work environment
  • Maintains a safe workplace
  • Has strong recruitment practices
  • Provides training initiatives that create exceptional employees
  • Demonstrates employee empowerment within the operation

Quality Award

  • Continues to drive FTQ (first-time quality) with quality documentation and processes to support stable production
  • Creates root cause analysis processes to support issues reported by the customer
  • Aligns coordination and management of supplier readiness of PPAP (production part approval process), tool readiness and release, and equipment readiness for production
  • Regularly evaluates the maturity of the supply base with tracked quality metrics
  • Uses escalation rules for both internal and external quality issues
  • Holds required certifications and demonstrates daily practices consistent with certification

Overall Best Supplier Award

The Overall Best Supplier Award will be presented to the organization with the highest combined score across the four core categories.

Apply by March 8th*

*Online Supplier Questionnaire must be completed by March 15th.

Come join us June 6, 2024 to celebrate the Seraph Operational Excellence Awards!